{"id":938,"date":"2010-06-25T13:38:21","date_gmt":"2010-06-25T20:38:21","guid":{"rendered":"http:\/\/www.giftcardadvocate.org\/news\/?p=938"},"modified":"2010-07-08T13:57:49","modified_gmt":"2010-07-08T20:57:49","slug":"when-gift-cards-go-wrong-best-way-to-get-resolution","status":"publish","type":"post","link":"http:\/\/www.giftcardadvocate.org\/news\/?p=938","title":{"rendered":"When gift cards go wrong, best way to get resolution"},"content":{"rendered":"<p>As evidenced yet again by this &#8220;7 On Your Side&#8221; <a href=\"http:\/\/abclocal.go.com\/kgo\/story?section=news\/7_on_your_side&amp;id=7514485\" target=\"_blank\">article<\/a>, when something goes wrong with a gift card that shouldn&#8217;t have happened, such as the card not getting activated correctly, and the issuing company is dragging its heals, or flat-our refusing to help you, the best way to get results is to contact the consumer advocate at your local TV station or newspaper.\u00a0 It is amazing how a call from one of these folks, and the threat of negative publicity, can get a company immediately off its butt.<\/p>\n<p>Update:\u00a0 Here is <a href=\"http:\/\/consumerist.com\/2010\/05\/someone-at-duane-reade-needs-to-learn-how-to-activate-amex-gift-cards.html\" target=\"_blank\">another story<\/a> about an Amex gift card not properly activated at purchase from a Duane Reade store.\u00a0 This does in fact seem to happen occasionally, so always check your cards to make sure they are properly activated the first chance you get.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As evidenced yet again by this &#8220;7 On Your Side&#8221; article, when something goes wrong with a gift card that shouldn&#8217;t have happened, such as the card not getting activated correctly, and the issuing company is dragging its heals, or flat-our refusing to help you, the best way to get results is to contact the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-938","post","type-post","status-publish","format-standard","hentry","category-tips"],"_links":{"self":[{"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/posts\/938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=938"}],"version-history":[{"count":3,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/posts\/938\/revisions"}],"predecessor-version":[{"id":1023,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=\/wp\/v2\/posts\/938\/revisions\/1023"}],"wp:attachment":[{"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=938"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.giftcardadvocate.org\/news\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}